Stairlift Repair Service

Where to find Repair Service

Stairlift is a very useful device to be installed at home especially if you have family members who are wheelchair bound or aged parents with knee problems and unable to climb the staircases with ease.  These devices have transformed the lives of many people for the better. In the past, families have to shift their house to accommodate members who are unable to access their second floor rooms. However, with the facilitation of this movement at home, users find that it is very convenient for them to move between two floors. They also gain more independence as it is very simple to operate and users can utilize the system on their own. However, what happens when the equipment breaks down and requires repair work before it can be functional again? This is when the importance of knowing the right stairlift repair service to engage. It is important that the it resumes operational state as soon as possible since the user may be stuck in the upper floor and unable to move down. If your product is still under warranty, you should contact the technical support of the dealer. Depending on your level of support, there are service hotline that is 24/7 and the support will respond to your request within 6 hours. However, if your warranty is only for next day support, you will be given a scheduled time slot for the technicians to visit.  If your product is not under warranty, you can search your local listings to find such repair specialist. We advice you to only engage certified professionals as the right skills and tools are needed to repair the device.

Signs that the Stairlift needs repair

How do you know that your stairlift is in need of repair service even before it completely breaks down? There are many telltale signs that you should recognize so that you can resolve the problem as soon as possible before further deterioration. We advice that if you encounter any of the problems defined below, please contact the repair service as soon as possible and do not attempt to troubleshoot the problems yourself as there is a danger of electrocution. Leave the repairing to the professionals:

1. Beeping sounds – When you hear beeping sounds coming from within the system while you are operating it, that definitely raises a flag or an alarm to some problems within the it. The beeping could be due to problems with the electronic systems such as the internal circuitry. Loose connections of the wires could also trigger this alarm.

2. Erratic or  Slow movement- The lift moves in a sluggish way and is much slower than normal. This could signal a problem with the motor powering the device. It could be defective and needs replacement motors. A leakage in the battery could also cause this as there is not enough power for the operation.

Cost of Repair Service

Upon assessing the conditions of the malfunctioning, the contractor will provide a report of the parts that require repair or replacement. If your warranty covers free part replacement, you need not worry the cost. You may need to pay for the on-site service only. However, if your device is not fully covered by the warranty, the cost of the replacement parts vary according to the significance to the whole operating system.

Stairlift Removal Service

Where to engage Stairlift Removal Service

If you wish to remove old stairlifts from your home or old buildings, you can engage the service of professional removers who will be able to uninstall your device at an affordable price. We recommend that only certified personnel should be hired and not done by untrained people or even by yourself.  The best place to find removal service is through the local dealers. It doesn’t matter if you own Acorn, Ameriglide, Brooks, Bruno or Stannah brands, the remover will have the expertise and tools to uninstall them. Removing without the guidance of experienced engineers may cause damages to the surrounding structure such as the wall and the staircase. There could be ugly marks left on the walls due to the removal of the track which is usually drilled to the wall. If you decide to move it to a new location, you can also engage the same contractor to install the stairlift in another home.

Things to note before removing stairlift

Removing process involves several steps and each should be taken to ensure no damages are done to the device and the staircase.

There are several things an owner should note before removing the stairlifts. Firstly, the power has to be detached to prevent any electrocution to the handlers removing the system. The battery connection should also be removed for safety reasons. Next step is to remove the major wiring connections between the chair and the track. The wires are usually packed nicely into a single connection which can be unplugged easily from the circuit board.

The next step is to detach the stair lift chair or platform from the track. This has to be done with a specialized set of tools. After the chair or platform has been removed, the horizontal rod connecting the chair/platform to the track can be removed. The bolts are located at the root of the rod. Lastly, the track can be removed by releasing the bolts on both ends of the stair lift track. During the removal process, avoid damaging the sensors that are embedded around the chair and platform. These sensors are hard to replace as they are not that cheap and you have to get the exact same sensors in order to integrate well into the system.

Cost of removal service

The cost for removing varies according to the technical difficulties involved. It is the easiest and cheapest to remove straight lifts as it does not require a lot of effort on the technicians. However, if your home has a curved stairlift to be removed, the cost will be more as this kind is usually assembled in sections. Therefore, each individual sections have to be carefully removed and transported. The higher cost of removing curved stairlifts is due to the greater man hours required.

Buyback scheme

If your device is still in working condition, you can consider selling the to used stairlift dealers. The dealer usually quotes a price that includes the free removal from your home or office. The dealers will quote a price depending on the operating state of your system. They will recondition the stairlifts for resale in the market. If it is too old and has to be scrapped, we suggest selling the it to companies who will be able to recycle the materials and components. This way, you can still earn back some residual value.

Stair lifts for rental

Stair lifts for rent are usually available by the local distributor and a search in the directory will turn up 10-20 results. Renting or hiring of stairlifts is definitely a much cheaper option than purchasing one. People can rent stairlifts for one off occasions which could be the hosting of visitors who are mainly wheelchair users or the event requires frequent moving of equipments up and down platforms. It is more common to rent straight lifts compared to curved stair lifts. Straight models are easier to install and remove and can be deployed in a couple of hours. People usually rent curved ones if there is a shortage of landing space for straight versions or there is a need to move vertically upwards.

Once you engage the company which provides stairlift rental service, they will send an engineer down for a site survey before proposing the appropriate stairlift which differs according to size and power. Do note that rental is usually for a minimum of one day and up to 2 weeks. It will be more cost efficient to rent for a longer period as you can enjoy cheap rental. The price is cheaper on a per day basis if you were to rent the stair lift for at least a week. Moreover, uninstallation will take up almost half a day. Major manufacturers have set up their own office in countries such as UK, Philippines, USA and Canada and even states like Philadelphia, Pittsburgh and Plymouth. You can find brands including A1, Acorn, AmeriglideBruno, Excel, Bison, Summit and  Stannah stair lift for rental too.
Users are advised to check for any faults during installations as they are liable for any defects during the course of the rental. Remember to check the battery for any signs of leakage and request for change immediately. It is possible that you request for technical support on the actual day of usage to ensure smooth user experience.